Cannabis Care Team Certified Retail Staff Training
Find out more about training for your staff
"Not like the others"
Although 94% of dispensary staff personnel provide specific cannabis advice to patients, only 20% have received any formal training on the medical benefits of cannabis1. Our training provides evidence-based science using best practice teaching methods for adult learners. We start with cannabis basics and teach your staff how to take that information and apply it to the products you have on your shelves.
Watch April's Emerge Canna presentation Educating Consumers and Budtenders for Increased Engagement, Loyalty, and Sales
Individuals
Students will be given access to the course for one year, have access to new content released quarterly, and live virtual continuing education.
Staff Members
Does your staff need training? Schedule a 15-minute call to discuss your options and plans here.
Online Dispensary Staff Training Objectives:
- Discuss what led to the prohibition of cannabis in the United States .
- Be familiar with a short list of cannabis pioneers in science and medicine
- Demonstrate a basic understanding of the endocannabinoid system
- Explain the endocannabinoid system’s role in the management of symptoms
- Help customers purchase products based on how they interact with the endocannabinoid system
- Become familiar with the list of common qualifying conditions
- Identify what cannabinoids and terpenes are most appropriate for common symptoms
- Summarize dosing treatment protocols
- State what terminology should be used when discussing dosing protocols
- Compare the advantages, disadvantages, onset, and duration of delivery methods
- Confidently guide customers to the delivery methods most appropriate for them
- Describe what makes a chemovar unique
- Understand the role and benefits of terpenes
- Explain the entourage or ensemble effect in layman’s terms
- Explain the difference between an isolate, broad-spectrum, and full-spectrum product
- Help customers identify when an isolate, broad-spectrum, or full-spectrum product is most appropriate for their desired effects
- Define your role in a medical dispensary
- Understand how to protect your patient’s privacy
- Understand the importance of terminology when speaking with a customer
- Use the appropriate terminology based on the individual customer
- Know when to encourage customers to speak to their personal healthcare professional
- State methods for managing side effects of overconsumption
- Understand the two types of drug to drug interactions
- Guide customers with evidence-based science, not your personal experience